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Terms & Conditions

You are advised to read the following terms and conditions before ordering. Please note that North Oxfordshire Topsoil (NOT) may alter or modify these terms and conditions as and when it may become necessary and post the revised terms upon their website following which all Terms and Conditions shall be governed by that updated version.


NOT endeavour to deliver all orders within seven working days of receipt of order. If this cannot be achieved, we will try to arrange alternative delivery dates dependant on work already in hand.


On receipt of your order we require your name and address, any delivery address (if different from the ordering address) and either a landline or mobile telephone number.


GOODS means the goods as shown on our website, i.e. topsoil, compost, manure, bark chippings, aggregates, turf. North Oxfordshire Topsoil reserves the right to alter or modify any of these products as and when it is deemed necessary.
Where possible we endeavour to deliver onto a customer's property. However, any damage caused to customer's driveways, kerbs, drain\manholes, etc. due to the weight carried by our vehicle is at the customer's risk.


In general, we operate a one-man delivery service.


Where access is possible we will deliver loose goods from our tipper truck onto or as near as possible to a designated area.


Flexible Intermediate Bulk Containers (bulk bags) will be delivered using a HIAB crane onto or a near as possible to, a designated area. If access is restricted, then all goods will be delivered to the nearest point which will usually be the pavement. A charge will be made for redelivery if we are not advised at the time of ordering of any restrictions to the access that stops us from delivering to your property. Generally, deliveries are made from Monday-Friday, 8am - 4.30pm. We can sometimes accommodate Saturday deliveries but these cannot be guaranteed and an additional charge might apply.


All prices quoted shall be the price in force at the time of order and shall include delivery and VAT. All products shown on our web site are subject to availability.
All payments are to be made prior to delivery of goods\service by debit or credit card and this will be taken when the order is placed. We can accept card payment by telephone or at our offices. In some cases, by arrangement, payment may be made by BACS directly into our bank account.


The Buyer may cancel the order within seven Calendar Days from the date of placing the order so long as the delivery date is greater than 48 hours from the time of cancellation. All cancellations must be made in writing via post or email. No order will be considered cancelled until notice in writing has been received by us.


The title of goods does not pass to the buyer until payment in full has been received by the seller.


Any advice given by employees or agents of North Oxfordshire Topsoil which is not confirmed in writing is used entirely at The Buyer's own risk and North Oxfordshire Topsoil will not be liable for any such advice given which is not in writing.


Please note that every care is taken when we are working on a customer's property carrying out ground\construction work using plant, machinery and JCB's. However, any damage to underground electrics, pipes, cables, utility services, etc. is to be at the customer's risk and not ours.


From time to time NOT reserve the right to contract a third party to carry out any specialised work that may be required whilst carrying out ground\construction work.


It is the customer's responsibility to ensure that any Building Regulations or Planning Permissions are obtained prior to us carrying out any ground\construction work. North Oxfordshire Topsoil will not be responsible for obtaining said permissions or for any work carried out without the required permissions.


The privacy of NOT's customers is taken seriously and NOT will only use any personal data collected in accordance with current UK data protection legislation.
In the event that we do use your personal data, we will not disclose it to third parties (unless you have previously given your consent) except to: Any third party to whom we may subcontract services on our behalf or any law enforcement agency requesting it in connection with the commission of any offence.


The above list of Terms and Conditions is not exhaustive and may be added to at any time by North Oxfordshire Topsoil. If any provision of the Terms shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such provision shall be divisible and deemed deleted from them. These Terms and your use of the services of North Oxfordshire Topsoil are governed by the laws of England and Wales and you submit to the non-exclusive jurisdiction of the English courts.